Terms of Service

ArcNode — Operated by Arc Energy Labs LLC · Last updated: March 5, 2026

1. Agreement to Terms

By accessing or using the ArcNode application and services (the "Service") operated by Arc Energy Labs LLC ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

ArcNode is an energy monitoring and management platform for vehicle-based living. The Service provides real-time and historical monitoring of battery, solar, power consumption, and water systems through connected hardware. Features vary by subscription tier and may include predictive alerts, system scoring, trip planning, and weekly performance reports.

3. Accounts

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate and complete information when creating your account and to update it as needed. You must be at least 16 years of age to use the Service.

4. Subscription Plans and Billing

4.1 Plans

ArcNode offers free and paid subscription tiers. The features available to you depend on your subscription level. We reserve the right to modify plan features and pricing with reasonable notice.

4.2 Billing

Paid subscriptions are billed on a recurring basis (monthly or annually) through Stripe or Apple In-App Purchase, depending on your platform. By subscribing, you authorize us to charge your payment method on each billing cycle.

4.3 Cancellation

You may cancel your subscription at any time through your account settings or the relevant app store. Cancellation takes effect at the end of the current billing period. We do not provide prorated refunds for partial billing periods.

4.4 Free Trials

If we offer a free trial, you will not be charged during the trial period. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel before the trial expires.

5. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable laws
Attempt to gain unauthorized access to our systems, other users' accounts, or data
Reverse engineer, decompile, or disassemble any part of the Service
Use automated means (bots, scrapers) to access the Service without our written permission
Interfere with or disrupt the integrity or performance of the Service
Share your account credentials with third parties or allow others to access your account
Resell, redistribute, or commercially exploit the Service without our written consent

6. Intellectual Property

The Service, including its design, code, features, content, and branding, is owned by Arc Energy Labs LLC and protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose. This license does not grant you any rights to our trademarks, logos, or other brand features.

7. Your Data

You retain ownership of any data you provide to the Service, including your vehicle telemetry data. By using the Service, you grant us a license to collect, store, process, and display your data as necessary to operate the Service and provide its features. See our Privacy Policy for full details on how we handle your data.

8. Hardware and Connectivity

ArcNode relies on hardware devices and internet connectivity to function. We are not responsible for hardware malfunctions, connectivity interruptions, or data transmission failures outside our control. The accuracy of system readings depends on proper hardware installation and calibration, which is your responsibility.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

ArcNode provides energy monitoring and informational insights. The Service does not replace professional electrical, mechanical, or safety inspections. Predictive alerts and system recommendations are based on data patterns and should not be solely relied upon for safety-critical decisions. Always exercise independent judgment regarding your vehicle's systems.

We do not guarantee that the Service will be uninterrupted, error-free, or that defects will be corrected. We are not responsible for any decisions you make based on data or recommendations provided by the Service.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARC ENERGY LABS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Arc Energy Labs LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any third-party rights.

12. Modifications to the Service

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify you of material changes that affect your use of the Service.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Travis County, Texas.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Arc Energy Labs LLC regarding the Service.

17. Contact Us

If you have questions about these Terms, contact us at:

Arc Energy Labs LLC
Email: hello@arcnode.app
Website: https://arcnode.app